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Please Tell Us Your Hiring Needs

Customs Operations Manager

Mississauga, ON

Job ID 202851

Company Description

As a leader in the freight forwarding industry, this company’s successes and ingenuity are complemented by its global presence. Ultimately resulting in their being one of the largest transportation providers in the world.

Solutions, not numbers, are responsible for their success. Their commitment to develop successful solutions, which put information technologies and their vast network of resources to work for their clientele, is what has enabled this 3PL front-runner to lead the world in innovative logistics design.

Compensation

Highly competitive and comprehensive compensation package, commensurate with experience.

Position Description

The primary responsibility of this position is to manage and oversee the customs processing centre. This role involves supervising the daily activities of all staff, ensuring tasks are completed promptly and accurately, and maintaining compliance with federal and international regulatory laws.

Oversee all customs staff in performing their key duties and responsibilities on a regular basis.
Supervise, train, coach, and lead all Customs employees.
Monitor and distribute workloads evenly among staff, reviewing each quarter and making necessary adjustments.
Handle queries from internal and external customers regarding Customs rules and regulations, and delegate tasks as needed, such as duty rate inquiries from internal customers.
Conduct annual employee reviews and set specific goals for each staff member.
Support departmental growth through mentoring and professional development.
Perform various other duties as required.

Experience

Minimum of 5 years of managerial experience.

Qualifications

In-depth knowledge of relevant regulatory laws, including OGD requirements, Customs valuation, GST/HST application, and import regulations.
Proven team leadership and team-building skills; able to communicate effectively with colleagues, customers, and vendors.
Strong time management skills with the ability to prioritize tasks efficiently.
Excellent research and analytical abilities with a keen attention to detail and sound judgment for problem solving.
Outstanding customer service, verbal and written communication skills in English.
Highly organized and self-motivated.
Advanced proficiency in Microsoft Office, particularly Excel.

Education

University degree / college diploma in customs brokerage or a related field, or combination or education and experience
Customs Certified Specialist (CCS)

Additional Information

Date Posted: January 22, 2025

Job Type: Permanent, Full-Time

Industries: Freight Forwarding

Job Categories: Logistics/Distribution/Warehousing

Manages Others: Yes

Required Travel: No

Relocation Assistance: No

Learn More About the Recruiter

Trevor Stewart, B.A., (Hons.)

Trevor joined the Recruitment Profession immediately upon graduation from University and has never looked back. He began his specialist career with the firm in 2002 after 5 successful years with a large, international, generalist staffing agency wherein he held a number of senior positions. In 2007, Trevor’s love for both the industry in general and the organization in particular, gave him cause to purchase the company. As President, Trevor manages the organization while still personally maintaining his specialist Logistics recruitment desk.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
tstewart@stoakley.com

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Trevor Stewart, B.A., (Hons.)

tstewart@stoakley.com

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Amazing company, amazing employees. I’ve been working specifically with Magda and Valerie for a little while now and I couldn’t be happier. They genuinely want the best for the people they help, provide lots of help, and always follow up. Their prep emails are always informative and helpful, and they always touch base on what’s happening on either end. I didn’t end up being picked for a role I applied for, but when something else that suited me came along, Magda called me right away and got the ball rolling. Seriously feel so cared for, and thought about, here!

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Please Tell Us Your Hiring Needs

Customs Operations Manager

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Additional Information

Learn More About the Recruiter

How to Apply

About Stoakley-Stewart Consultants

What are we known for and how do we help?

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