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Customs Operations Manager

Mississauga, ON
Job ID 202851

Company Description

As a leader in the freight forwarding industry, this company’s successes and ingenuity are complemented by its global presence. Ultimately resulting in their being one of the largest transportation providers in the world.

Solutions, not numbers, are responsible for their success. Their commitment to develop successful solutions, which put information technologies and their vast network of resources to work for their clientele, is what has enabled this 3PL front-runner to lead the world in innovative logistics design.

Compensation

Highly competitive and comprehensive compensation package, commensurate with experience.

Position Description

The primary responsibility of this position is to manage and oversee the customs processing centre. This role involves supervising the daily activities of all staff, ensuring tasks are completed promptly and accurately, and maintaining compliance with federal and international regulatory laws.

  • Oversee all customs staff in performing their key duties and responsibilities on a regular basis.
  • Supervise, train, coach, and lead all Customs employees.
  • Monitor and distribute workloads evenly among staff, reviewing each quarter and making necessary adjustments.
  • Handle queries from internal and external customers regarding Customs rules and regulations, and delegate tasks as needed, such as duty rate inquiries from internal customers.
  • Conduct annual employee reviews and set specific goals for each staff member.
  • Support departmental growth through mentoring and professional development.
  • Perform various other duties as required.

Experience

Minimum of 5 years of managerial experience.

Qualifications

  • In-depth knowledge of relevant regulatory laws, including OGD requirements, Customs valuation, GST/HST application, and import regulations.
  • Proven team leadership and team-building skills; able to communicate effectively with colleagues, customers, and vendors.
  • Strong time management skills with the ability to prioritize tasks efficiently.
  • Excellent research and analytical abilities with a keen attention to detail and sound judgment for problem solving.
  • Outstanding customer service, verbal and written communication skills in English.
  • Highly organized and self-motivated.
  • Advanced proficiency in Microsoft Office, particularly Excel.

Education

  • University degree / college diploma in customs brokerage or a related field, or combination or education and experience
  • Customs Certified Specialist (CCS)

Additional Information

Date Posted: August 13, 2024
Job Type: Permanent, Full-Time
Industries: Freight Forwarding
Job Categories: Logistics/Distribution/Warehousing
Manages Others: Yes
Required Travel: No
Relocation Assistance: No

Learn More About the Recruiter

Syeda Saher, SHRM-CP

Syeda brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every engagement, while identifying talent that not only fits the role but also seamlessly integrates into the cultural fabric, becoming an integral part of the organization’s success story.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
ssaher@stoakley.com

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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