• Accounting & Finance
    Accounting & Finance
  • Administrative & Clerical
    Administrative & Clerical
  • Construction
  • Engineering
  • Food and Beverage
    Food and Beverage
  • Franchising
  • Freight Forwarding, Customs & Trade
    Freight Forwarding, Customs & Trade
  • HSSE (Health, Safety, Security & Environment)
    HSSE (Health, Safety, Security & Environment)
  • Human Resources
    Human Resources
  • HVAC/R
  • Information Technology
    Information Technology
  • Manufacturing
  • Media, Print, & Packaging
    Media, Print, & Packaging
  • Not-For-Profit
  • Pharmaceuticals & Chemicals
    Pharmaceuticals & Chemicals
  • Property & Facilities Management
    Property & Facilities Management
  • Quality Assurance & Quality Control
    Quality Assurance & Quality Control
  • Sales & Marketing
    Sales & Marketing
  • Senior Management
    Senior Management
  • Skilled Trades
    Skilled Trades
  • Supply Chain, Logistics & Distribution
    Supply Chain, Logistics & Distribution
  • Gigworks, Temp & Contract Services
    Gigworks, Temp & Contract Services

Director of Operations

Mississauga, ON
Job ID 202650

Company Description

Joining this globally renowned logistics and distribution company presents an unparalleled opportunity to become part of an organization deeply committed to providing superior solutions for customers worldwide. As an industry leader, this company is characterized by its ambition to grow and innovate.

Here are a few reasons why you should further consider joining this leading organization:


  • Global Presence, Local Expertise: The company operates in more than 80 countries, offering the thrill of working in a global organization while leveraging local expertise. This unique blend opens doors to international experience and a diverse, multicultural work environment.


  • Opportunities for Professional Growth: The firm prioritizes career development. Their range of internal courses, leadership programs, and skill development initiatives are designed to help employees grow both personally and professionally, offering opportunities to learn, improve, and continually challenge oneself.


  • Work-Life Balance: This organization understands that work is just one aspect of life. The firm promotes a healthy work-life balance by providing flexible working conditions and promoting employee well-being, underpinning the belief that a happy, healthy team is key to its success.


  • Innovation-Driven Environment: Always at the forefront of the logistics industry, the company utilizes innovative technologies and solutions to meet clients’ needs. This ensures that team members are continually learning and adapting, staying on the cutting edge of industry trends and advancements.


  • Sustainability Commitment: The organization is deeply committed to reducing its environmental impact and contributing positively to the communities it serves. Working with this team means being part of an organization that cares about its social responsibilities and actively works towards a more sustainable future.


A career with this logistics giant isn’t just about joining an international powerhouse; it’s about becoming part of a company that is committed to making a difference. Here, individuals have the chance to develop their skills, challenge themselves, and contribute to a more connected and sustainable world. The journey towards an exciting and fulfilling career could very well start here.


The position offers a comprehensive compensation package, inclusive of a lucrative base salary and an extensive benefits package.

Position Description

The Director of Operations is looked to and relied upon for providing provide their experience, expertise and guidance for all operations, leasing with clients to formulate financial and operational annual business plans, and to handle contract negotiations.

You will work alongside the General Manager to guarantee strategic coherence and will shoulder the responsibility of communicating main priorities to several individuals under your supervision.

You will be responsible for two sites, one in the GTA and the other in Western Canada, so travel out west will be required, likely at least once a month.



  • Accountable for the overall profit and loss metrics of the region.
  • Jointly create the annual budget for the region.
  • Initiate and monitor continuous cost-saving actions.


  • Spearhead initiatives internally to enhance the customer experience by boosting the accuracy and dependability of warehouse and logistics.
  • Evaluate and relay the team’s attainment of various KPIs, embedding these metrics into a performance-driven atmosphere.
  • Offer a forward-thinking approach to labor forecasting, including analyzing past data and anticipated demands, strict monitoring of productivity, and establishing benchmarks for every distribution process.

Customer Support

  • Uphold beneficial and constructive client interactions, spotting chances for heightened revenue/profit, ensuring that the scope of work aligns with operational capabilities or that strategies are in place to amplify the operational potential of the facility.
  • Champion and supervise both strategic and operational plans to satisfy service standards at the most economical rate, whilst upholding quality within the defined acceptable parameters.
  • Define clear, realistic, and quantifiable targets, confirming that both contractual and corporate service norms are consistently achieved.
  • Address and rectify client grievances and instill a culture centered around LEAN and perpetual enhancement.

People Management

  • Partner with General Managers and Senior Managers to foster inter-departmental collaboration and effectiveness.
  • Work closely with regional and local personnel to synchronize account operations.
  • Offer appropriate direction and mentoring to the Distribution crew.
  • Achieve outcomes by utilizing the aptitudes of apt personnel when needed.
  • Sustain high motivational levels in team members to emphasize premium customer satisfaction.
  • Introduce continuous opportunities for team growth and learning.
  • Offer feedback on the performance of team members.
  • Cultivate and sustain stellar team engagement levels.


A decade of leadership expertise in a dynamic supply chain/logistics scenario.


  • Sharp financial knowledge, encompassing a thorough comprehension of cost variables, relentless improvement productivity elements, and LEAN principles.
  • Exceptional leadership and mentoring capabilities.
  • Robust organizational and decision-making prowess.
  • Excellent proficiency in Microsoft Office Suite of Products – Word, Excel, PowerPoint, and Outlook.
  • Superior written and spoken communication abilities.


A degree in Business, Supply Chain, or a similar discipline.

Additional Information

Date Posted: August 31, 2023
Job Type: Permanent, Full-Time
Industries: Distribution/Warehousing/3PL
Job Categories: Logistics/Distribution/Warehousing
Manages Others: Yes
Required Travel: Yes
Relocation Assistance: No

Learn More About the Recruiter

Syeda Saher

Having worked across multiple industries and functions, Syeda has developed passion for recruiting. She is passionate about working with people to help them progress their careers! Her Master’s degree in Fashion design, education in HR and her experience supporting recruitment teams helps her bring a fresh and diverse perspective to recruitment.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
Click here to view ALL of our open jobs.

What are we known for and how do we help?

  • Helping talented professionals secure new, exciting and rewarding career opportunities
  • Treating each unique individual with professionalism, respect and integrity
  • Meeting your distinct needs by matching you with the right corporate culture

Privacy Policy

Our Corporate systems comply with the provisions of the Personal Information Protection and Electronics Documents Act (“PIPEDA”) which became effective January 1, 2004. Click here to view our complete Privacy Policy.

Consent Policy

By you (“the applicant”) submitting your resumé and/or personal information here, grant Stoakley-Stewart Consultants Ltd. (“SSC”) the right to use personal data for recruitment and selection purposes. The applicant understands that the applicant’s personal information is only collected, used and disclosed by SSC in accordance with this form or otherwise as permitted by law. The applicant authorizes SSC to collect, use and disclose their personal information in order to attempt to assist them in gaining employment with of one of SSC’s clients. For this purpose and as part of this process, the applicant authorizes SSC to take a number of steps, typically including, but not necessarily limited to: Obtaining their resumé and references (and any updates thereof); Interviewing them; Producing a video-clip of them; Speaking with their references; Verifying information and performing other searches and checks, done either by SSC or by an independent agency on behalf of SSC; Evaluating information about the applicant to analyze their suitability to potential positions; Disclosing any information about the applicant as provided by the applicant, by references and by other sources to any present or future client of SSC who, based on the applicant’s qualifications, work requirements, desires and other factors and determined solely in the discretion of SSC, has or may have a position to which the applicant is or may be suited. The applicant understands that SSC will not disclose their information to a present or future client without speaking to the applicant first and receiving the applicant’s verbal consent.

Follow Us for the Latest Jobs, Career Advice and Job Market Trends

Social Stream