Counter Sales Representative

This position is responsible for helping to grow the organization’s customer base by selling a variety of products and services to both new and existing customers. In this important position, you will also aid in training reps on product knowledge and systems.

• Provides sales and quotation support to customers and upsells products and services whenever possible.
• Provides technical support to customers and other staff on application of products.
• Writes up customer orders for pick-up and delivery and showroom.
• Accurately handles cash/sales transactions.
• Performs parts lookup using manufacturer’s software.
• Ensure attention to detail and accuracy in order entry for customers.
• Ships and tracks orders.
• Maintains records of rental inventory, status and ensures billing is completed each month.
• Assists in physical inventories.
• Stock shelves for showroom.
• Helping other team members when working with customers and assists in training new staff on products and computer systems.
• Maintain technical knowledge by reviewing technical publications, attending product knowledge meetings and educational workshops, as approved.
• Follow all safety practices as outlined in the health & safety manual.
• Other duties as assigned.