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Please Tell Us Your Hiring Needs

Customer Service Representative

Markham, ON

Job ID 202281

Company Description

Our client is a well-respected warehousing and logistics company, working in the distribution of agricultural supplies across North America. They are a rapidly expanding operation, growing year over year and are looking to ensure that growth remains consistent by adding a great team player, with experience in order taking and providing excellent customer service.

Compensation

Great base salary and benefits!

The Opportunity

This is the perfect role for a professional who enjoys interacting with multiple internal teams, clients and stakeholders. It is a role that not only ensures the delivery of agricultural products internationally, but also oversees the quality of the shipments, as well as all the standard day-to-day interactions and processes.

You will be the main point of contact for order processing, managing the release of the orders to the warehouse team, coordinating the logistics of daily pick-up schedule and arrangements, engaging clients and ensuring that QA and Traders are updated as needed.

It’s an in-office, Monday to Friday role, and perfect for a person who enjoys a well-paced, roll-up your sleeves environment to work in.

Experience

3 – 5 years’ experience within Customer Service

Qualifications

University degree or College Diploma considered an asset
Direct experience CRM and/or an ERP system
A team player, who takes ownership of tasks and has a demonstrated capacity to proactively resolve issues as they arise in day-to-day operations
An organized and focused professional, who is able to ensure business requirements are being delivered, while meeting and exceeding customer demands and expectations
An effective communicator, who has both a strong telephone presence and polished written communication and correspondence

Education

University degree or College Diploma considered an asset

Additional Information

Date Posted: June 17, 2022

Job Type: Permanent, Full-Time

Industries: Agriculture

Job Categories: Admin Support

Manages Others: No

Required Travel: No

Relocation Assistance: No

Keywords: #LI-DNI

Learn More About the Recruiter

Gian Mele

Gian has over 15 years’ experience as a sales and marketing consultant in the food service and manufacturing industries. He has familiarized himself with various technical areas associated with the industry. Though his focus has been on manufacturing and technical positions he has access to a variety of professionals and experts throughout the industry.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
gmele@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Gian Mele

gmele@stoakley.com

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I would like to thank Magda for reaching out to me regarding a position. Had she not reached out to me directly I probably would not have considered the job. She took the time to thoroughly explain all the details about the position she was looking to fill and was always easily accessible and quick with responses when I had questions. From setting up the interview to ensuring all of the conditions of the offer had been met, Magda made the entire process very smooth and timely. Thank you again Magda for all of your help with transitioning me to my new career!

Melissa C.

Pharmacy Manager

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Please Tell Us Your Hiring Needs

Customer Service Representative

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How to Apply

Existing Vacancy

Use of Artificial Intelligence

About Stoakley-Stewart Consultants

What are we known for and how do we help?

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