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Please Tell Us Your Hiring Needs

HVAC Technician

Toronto, ON

Job ID 201651

Company Description

Sustainable building comfort is a multi-billion dollar industry in North America, and our client is an industry leader in the manufacture and sales of innovative heat pump technology offering heating, cooling and ventilation solutions. Seeking a Residential Technical Service Specialist in Toronto, this world-class, respected and renowned organization is an established solutions service provider and are offering the right, industry-experienced professional the opportunity to join their talented team.

Compensation

A very competitive compensation package.

Position Description

Provide effective technical assistance to customers to solve technical issues across all residential HVAC product lines via factory and/or customer communications by email, telephone and/or on-site visits.
Participate in planning and preparation of training curriculum in accordance with business needs including training related presentations, materials and other documents as required.
Take a lead role in the conduct/delivery/supervision of in-class training including development of training schedule in accordance with planned activities and customer requests. Work with technical service coordinator to ensure online training academy is up-to-date and used accordingly.
Prepare technical documents such as, but not limited to: bulletins, submittals and marketing materials etc. as and when requested. Perform technical services and product repairs as required, including product updates/re-work to ensure the most current version of equipment is available for sale to customers.
Complete testing of new residential HVAC products, including software, confirming proper functionality and performance as per factory specification parameters.
Provide and ensure documentation of all service cases via Salesforce Service CRM system including site-visits, escalated service cases and commissioning as needed.

Experience

Minimum 5 years’ field experience supporting HVAC products.
Minimum 2 years’ experience with specialized products with a manufacturer.

Qualifications

HVAC Mechanic, Technician or Technologist, or other certification relevant to HVAC field.
Electrical and electronic component knowledge considered strong asset.
Valid refrigeration license is an asset.

Education

Valid Refrigeration license an asset.

Additional Information

Date Posted: September 1, 2020

Job Type: Permanent, Full-Time

Industries: H.V.A.C./Refrigeration

Job Categories: Manufacturing/Production/Operations

Manages Others: No

Required Travel: Frequent

Relocation Assistance: No

Keywords: #LI-DNI

Learn More About the Recruiter

Deborah Milo

Deborah boasts large, multi-national clients whom are major global players in their respective industries. She unearths hard to find, talented professionals across North America and abroad for her clients’ most important positions, often in short order and always to the extreme delight of those employers with whom she has become an invaluable partner. While she works across a variety of industries, over time Deborah has carved out a particular niche and is recognized as a talent authority in the manufacturing sector and the HVAC industry.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
dmilo@stoakley.com

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Deborah Milo

dmilo@stoakley.com

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I would like to thank Magda for reaching out to me regarding a position. Had she not reached out to me directly I probably would not have considered the job. She took the time to thoroughly explain all the details about the position she was looking to fill and was always easily accessible and quick with responses when I had questions. From setting up the interview to ensuring all of the conditions of the offer had been met, Magda made the entire process very smooth and timely. Thank you again Magda for all of your help with transitioning me to my new career!

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