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Senior Solution Consultant – Freight Forwarding & Logistics SaaS Solutions

Dubai, UAE
Job ID 10623

Company Description

Our client is a global technology organization specializing in innovative SaaS and digital transformation solutions for the freight forwarding, logistics, and supply chain industries. The company delivers cloud-based enterprise technology that enables logistics organizations to modernize operations, automate workflows, improve visibility, and enhance overall business performance.

With a strong international presence across the Middle East and global markets, the organization partners with freight forwarders, logistics providers, and supply chain enterprises to help them transform complex operational processes through scalable, technology-driven solutions.

This is an opportunity to join a growing technology business at the intersection of logistics and digital transformation, working with enterprise customers and industry leaders to shape the future of freight forwarding technology.

Compensation

Competitive base salary commensurate with experience.

The Opportunity

This is an exciting opportunity for an experienced Senior Solution Consultant to join a high-growth SaaS technology organization and play a key role in driving business growth across the freight forwarding and logistics sector.

The successful candidate will combine deep industry expertise with strong solution consulting, business transformation, and consultative selling capabilities. Rather than operating solely as a traditional pre-sales resource, this individual will take ownership of strategic customer engagements, lead discovery and solution discussions, and act as a trusted advisor to enterprise customers throughout the sales and transformation journey.

Working closely with Product, Engineering, Marketing, Implementation, Customer Success, and Sales teams, the Senior Solution Consultant will identify customer challenges, design value-driven solutions, demonstrate the capabilities of the SaaS platform, and help customers achieve measurable improvements in operational efficiency, automation, productivity, and ROI.

The role will also contribute to product strategy by bringing forward customer insights, emerging industry trends, integration requirements, and opportunities for continued platform innovation.

Position Description

  • Lead strategic customer engagements and position the organization’s SaaS solutions against complex freight forwarding, logistics, and supply chain business requirements.
  • Own solution-focused customer conversations from initial discovery and requirements gathering through solution validation and proposal development.
  • Conduct business discovery workshops to understand customer processes, operational challenges, technology environments, and digital transformation objectives.
  • Assess existing freight forwarding and logistics workflows and recommend scalable, best-fit technology solutions aligned with customer requirements.
  • Deliver tailored product demonstrations, executive-level presentations, solution workshops, and Proof of Concepts (POCs) that clearly communicate business value.
  • Develop value-based business cases that demonstrate operational efficiencies, automation opportunities, productivity improvements, cost savings, ROI, and measurable business outcomes.
  • Lead functional solution discussions and contribute to RFP and RFI responses, solution proposals, presentations, and supporting documentation.
  • Serve as a trusted advisor to enterprise customers undergoing digital transformation initiatives within freight forwarding and logistics operations.
  • Recommend industry best practices and technology-enabled process improvements that reduce manual work, streamline operations, and enhance business performance.
  • Design and recommend solutions across key logistics processes, including customer booking, spot quotations, shipment lifecycle management, documentation, customs compliance, rate management, order management, fulfillment, supplier collaboration, and transportation planning.
  • Translate complex customer business requirements into scalable and practical functional solution designs.
  • Collaborate with Product Management, Engineering, and other technical teams to align customer requirements with existing product capabilities and future platform development.
  • Identify product enhancement opportunities, emerging industry trends, automation requirements, and competitive differentiators that can strengthen the organization’s SaaS offering.
  • Recommend and support integration strategies involving ERP, CRM, TMS, WMS, EDI providers, customs platforms, carrier networks, APIs, and third-party logistics applications.
  • Lead customer workshops, business process assessments, solution consulting engagements, and executive briefings with senior stakeholders and decision-makers.
  • Build and maintain trusted relationships with enterprise customers, business leaders, and executive-level stakeholders.
  • Support implementation teams during project kick-offs and solution handovers, ensuring a clear and seamless transition from sales through implementation.
  • Mentor junior consultants and contribute to knowledge sharing, best practices, and continuous improvement across cross-functional teams.
  • Represent the organization at customer meetings, executive briefings, logistics conferences, industry forums, webinars, trade associations, and technology exhibitions.
  • Develop and maintain relationships with regional freight forwarding, logistics, and supply chain trade associations to strengthen market presence and industry engagement.
  • Participate in industry networking events, trade association meetings, conferences, exhibitions, technology forums, and logistics summits to identify emerging market trends and customer opportunities.
  • Partner with Marketing to develop and deliver webinars, solution presentations, thought leadership initiatives, digital campaigns, and customer engagement programs that support market awareness and demand generation.
  • Contribute to marketing content, case studies, whitepapers, blogs, presentations, and customer success stories that showcase industry expertise and solution capabilities.
  • Research customer organizations, competitive landscapes, and evolving logistics technology trends to identify new business opportunities and inform market strategy.
  • Provide strategic market and customer insights to support product roadmap development, solution innovation, and broader business growth initiatives.
  • Contribute directly to revenue growth by leading consultative, solution-based customer engagements and demonstrating measurable business value through deep industry expertise.

Qualifications

  • 12+ years of experience in Solution Consulting, Solution Selling, Business Consulting, Enterprise SaaS Consulting, or a closely related customer-facing technology role.
  • Strong knowledge and practical experience within freight forwarding, international logistics, supply chain, or logistics technology environments.
  • Experience with freight forwarding or supply chain SaaS solutions, enterprise technology platforms, or digital transformation initiatives.
  • Proven ability to lead customer-facing solution engagements throughout complex enterprise sales cycles.
  • Demonstrated experience engaging with enterprise customers and senior business stakeholders across international or global markets.
  • Proven track record of supporting or leading digital transformation initiatives within freight forwarding, logistics, or supply chain organizations.
  • Strong understanding of freight forwarding operations and business processes, with the ability to translate operational challenges into technology-driven solutions.
  • Experience working with or understanding ERP, TMS, WMS, CRM, API, EDI, customs platforms, and third-party system integrations.
  • Exceptional presentation, communication, negotiation, stakeholder management, and consultative selling skills.
  • Ability to engage confidently with C-level executives, senior decision-makers, operational leaders, and technical stakeholders.
  • Strong business acumen with the ability to develop and communicate value propositions, ROI, and measurable business outcomes.
  • Experience representing a technology or logistics organization at industry conferences, trade associations, customer events, webinars, or technology forums is highly preferred.
  • Bachelor’s degree in Engineering, Computer Science, Supply Chain, Logistics, Business, or a related discipline.
  • MBA in Supply Chain, Operations, Business Management, or a related field is considered an asset.
  • Relevant certifications in Logistics, Supply Chain, Cloud Technologies, SaaS Solutions, or related disciplines are an advantage.

Education

  • Bachelor’s degree in Engineering, Computer Science, Supply Chain, Logistics, Business, or a related discipline.
  • MBA in Supply Chain, Operations, Business Management, or a related field is considered an asset.
  • Relevant certifications in Logistics, Supply Chain, Cloud Technologies, SaaS Solutions, or related disciplines are an advantage.

Additional Information

Date Posted: July 29, 2026
Job Type: On-Site, Permanent, Full-Time
Industries: Software/Database
Job Categories: Sales | Marketing
Manages Others: No
Required Travel: Yes
Relocation Assistance: No
Keywords: ,

Learn More About the Recruiter

Syeda Saher, SHRM-CP

Syeda brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every engagement, while identifying talent that not only fits the role but also seamlessly integrates into the cultural fabric, becoming an integral part of the organization’s success story.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
ssaher@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Syeda Saher, SHRM-CP
ssaher@stoakley.com
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