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Air Freight Coordinator

Montreal, QC
Job ID 202206

Company Description

Our client is one of the World’s most proactive and influential Freight Forwarding organizations. A virtual “powerhouse” on the International scene, this organization is a force to be reckoned with. They offer the full gamut of freight services, allowing them to provide a “complete logistical solution” to their clientele. Their size, scope and expertise are such that no logistical need is beyond their capacity and thus no client requirements will go unmet. This devotion to customer satisfaction and unparalleled execution has allowed them to secure some of the World’s most respected organizations, global leaders in their own right, as trusted clients.

Already an industry leader, they are taking aggressive steps now to future proof the organization in order to solidify and bolster their competitive advantage in the Freight Forwarding industry while simultaneously focusing on being a responsible, sustainable & ethical provider of services.

Well known for their strict adherence to the highest standards of quality they are both a service provider of choice and an employer of choice. Over their long history they have continually extended their high standards to their recruitment efforts and hire only the best and brightest within the industry.

Compensation

Highly competitive and comprehensive compensation package, commensurate with experience! Your exciting, fulfilling and lucrative TOTAL REWARDS plan will include the following:

  • Robust Base Salary – We recognize & appreciate the value of your contributions
  • Bonus & Financial Incentives – Performance is valued, recognized and rewarded
  • Health & Wellness Benefits – We care about your health
  • Paid Vacation – It is important to disconnect and revitalize
  • Personal Days – To help balance personal and professional commitments
  • RRSP Match – your future financial health is important to us
  • Career Growth – your dedication will not go unnoticed and you will grow within the company
  • Tuition reimbursement – Committed to life-long learning, we’ve got your back!

 

THE VISION:

In a service based industry, client satisfaction is the name of the game. You will be a master of that game, a customer service superstar who will keep clients happy and, in turn, keep them coming back.

With an extensive branch network across Canada, local offices maintain a local presence and give clients in specific marketplaces the comfort and security that their needs are being met by someone nearby. Regional variances, nuances and intricacies are a Canadian reality and make our great country the successful “cultural mosaic” that it is. Quebec is certainly no exception and stands out in the fact that it is the only province where English is not the first language.

In Montreal, when it comes to air freight, you are THE local presence, the person who brings comfort and satisfaction to clients in Quebec.

The Opportunity

An exciting role that is a mix of both Customer Service and Operations allows you to exercise your many skills and also provides an exciting amount of variety to your daily routine. Your days will predominantly be focused on the Customer Service aspect of the role but when the opportunity to jump in and provide operational support to your beloved clients arises, you will happily do so.

The majority of air freight operations takes place out of province; however, there are a few air freight coordinators in the Montreal Branch. You will be the single customer service contact for Air Freight in Montreal and will help out operationally when called upon to do so.

The Montreal branch of this well respected Freight Forwarder is a long-time staple in the market and the team is efficient, effective and tenured; definitely a team you will be proud to become a part of!

THE GLORY:
We look forward to providing more “color” to this role in finer detail with those who possess both the experience and the passion to embark on this exciting journey!

Position Description

As the successful candidate, you will be an expert in customer service and proficient in the operational intricacies of Air Freight. This unique mix of responsibilities requires an equally unique mix of talents, abilities and knowledge.

To put it succinctly, you will be awesome because:

  • As a Customer Service savant, clients love you,
  • Being a proficient operator, you can arrange an air freight shipment effectively & efficiently.
  • The ability to conduct business fluently in either official languages (French & English) comes naturally to you and you are as equally engaging in both.

Qualifications

CIFFA, CITT, P,Log,, CCS, CTCS, and/or other related industry certifications an asset.

Education

Post-Secondary Education preferably in Logistics or Business an asset.

Additional Information

Date Posted: April 5, 2022
Job Type: Permanent, Full-Time
Industries: Freight Forwarding
Job Categories: Admin Support
Manages Others: No
Required Travel: No
Relocation Assistance: No
Keywords:

Learn More About the Recruiter

Trevor Stewart, B.A., (Hons.)

Trevor joined the Recruitment Profession immediately upon graduation from University and has never looked back. He began his specialist career with the firm in 2002 after 5 successful years with a large, international, generalist staffing agency wherein he held a number of senior positions. In 2007, Trevor’s love for both the industry in general and the organization in particular, gave him cause to purchase the company. As President, Trevor manages the organization while still personally maintaining his specialist Logistics recruitment desk.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
tstewart@stoakley.com

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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