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CargoWise Customer Service/Operations Professional

Oakville, ON
Job ID 202164

Company Description

Our client is an international logistics company specializing in moving bulk commodities worldwide.  Their original focus of competitive freight rates and efficient transportation prevails, and is today the basis of their mission statement.  Their reputation as a leading handler of large volume commodities can be attributed to consistently offering the highest level of hands on logistics service to their clientele.

Compensation

Highly competitive salary along with comprehensive benefits plan.

The Opportunity

Our client is seeking an ocean export Customer Service Service/Operations Specialist with CargoWise experience, to join their team in a friendly, sociable office. Strong interpersonal skills are essential as are familiarity with ocean FCL shipping and documentation. Commodities exporting experience would be an asset.

Position Description

  • Provide consistent, professional and attentive interaction with internal and external customers
  • Assist the Sales and Ops Teams with all aspects of booking export containers from Canada
  • Continually interact with customers, quoting rates and handling booking requests
  • Coordinate and collaborate with carriers, vendors and overseas agents
  • Coordinate all aspects of the shipments to truck/rail/trans-loaders/ports until loaded on board vessels
  • Input revenues and costs for each shipment and approve vendor invoices
  • Guide the documentation team in determining which documents to file

Experience

Minimum 2 years of Ocean Export experience preferred.

Qualifications

  • Able to keep up with the latest changes in international export documentation
  • Strong organizational skills to ensure accurate & timely completion of responsibilities
  • Able to professionally communicate in a friendly manner with customers and vendors in reference to questions and discrepancies
  • Excellent verbal and written skills
  • Recognition of importance of customer satisfaction and good vendor relations
  • Proficiency with CargoWise, Windows, MAC OS, MS Office, Adobe, & sufficient computer skills

Education

  • High school graduate or equivalency required
  • CIFFA certification would be an asset

Additional Information

Date Posted: May 19, 2022
Job Type: Permanent, Full-Time
Industries: Freight Forwarding
Job Categories: Logistics/Distribution/Warehousing
Manages Others: No
Required Travel: No
Relocation Assistance: No
Keywords:

Learn More About the Recruiter

Trevor Stewart, B.A., (Hons.)

Trevor joined the Recruitment Profession immediately upon graduation from University and has never looked back. He began his specialist career with the firm in 2002 after 5 successful years with a large, international, generalist staffing agency wherein he held a number of senior positions. In 2007, Trevor’s love for both the industry in general and the organization in particular, gave him cause to purchase the company. As President, Trevor manages the organization while still personally maintaining his specialist Logistics recruitment desk.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
tstewart@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting, but never in the decision-making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result, we provide professional recruiting services to clients and candidates in a variety of industries. This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs.

Stoakley-Stewart Consultants Ltd. is committed to providing an inclusive and accessible recruitment experience. We consider all qualified individuals for client introduction and employment opportunities without regard to characteristics protected by applicable human rights legislation.

Accommodations are available upon request for applicants with disabilities throughout the recruitment, assessment, and selection process. If you require accommodation, please advise your Stoakley-Stewart recruitment consultant and we will work with you to meet your individual accessibility needs.

See ALL of our open jobs at: https://www.stoakley.com/opportunities/

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Trevor Stewart, B.A., (Hons.)
tstewart@stoakley.com
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