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Please Tell Us Your Hiring Needs

CargoWise Customer Service/Operations Professional

Oakville, ON

Job ID 202164

Company Description

Our client is an international logistics company specializing in moving bulk commodities worldwide. Their original focus of competitive freight rates and efficient transportation prevails, and is today the basis of their mission statement. Their reputation as a leading handler of large volume commodities can be attributed to consistently offering the highest level of hands on logistics service to their clientele.

Compensation

Highly competitive salary along with comprehensive benefits plan.

The Opportunity

Our client is seeking an ocean export Customer Service Service/Operations Specialist with CargoWise experience, to join their team in a friendly, sociable office. Strong interpersonal skills are essential as are familiarity with ocean FCL shipping and documentation. Commodities exporting experience would be an asset.

Position Description

Provide consistent, professional and attentive interaction with internal and external customers
Assist the Sales and Ops Teams with all aspects of booking export containers from Canada
Continually interact with customers, quoting rates and handling booking requests
Coordinate and collaborate with carriers, vendors and overseas agents
Coordinate all aspects of the shipments to truck/rail/trans-loaders/ports until loaded on board vessels
Input revenues and costs for each shipment and approve vendor invoices
Guide the documentation team in determining which documents to file

Experience

Minimum 2 years of Ocean Export experience preferred.

Qualifications

Able to keep up with the latest changes in international export documentation
Strong organizational skills to ensure accurate & timely completion of responsibilities
Able to professionally communicate in a friendly manner with customers and vendors in reference to questions and discrepancies
Excellent verbal and written skills
Recognition of importance of customer satisfaction and good vendor relations
Proficiency with CargoWise, Windows, MAC OS, MS Office, Adobe, & sufficient computer skills

Education

High school graduate or equivalency required
CIFFA certification would be an asset

Additional Information

Date Posted: May 19, 2022

Job Type: Permanent, Full-Time

Industries: Freight Forwarding

Job Categories: Logistics/Distribution/Warehousing

Manages Others: No

Required Travel: No

Relocation Assistance: No

Keywords: #LI-DNI

Learn More About the Recruiter

Trevor Stewart, B.A., (Hons.)

Trevor joined the Recruitment Profession immediately upon graduation from University and has never looked back. He began his specialist career with the firm in 2002 after 5 successful years with a large, international, generalist staffing agency wherein he held a number of senior positions. In 2007, Trevor’s love for both the industry in general and the organization in particular, gave him cause to purchase the company. As President, Trevor manages the organization while still personally maintaining his specialist Logistics recruitment desk.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
tstewart@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Helping talented professionals secure new, exciting and rewarding career opportunities
Treating each unique individual with professionalism, respect and integrity
Meeting your distinct needs by matching you with the right corporate culture

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FILLED

Trevor Stewart, B.A., (Hons.)

tstewart@stoakley.com

Learn More

FILLED

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John has filled numerous roles for me over the years, and no matter how much he has going on he’s always up for the challenge of recruiting for a new role. One thing that’s refreshing about him is his positive attitude and friendly nature. He always takes the time to perform an in depth search of the market and submits candidates that are suited to your business. I look forward to working with John for many years to come.

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Please Tell Us Your Hiring Needs

Application Form

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Please Tell Us Your Hiring Needs

CargoWise Customer Service/Operations Professional

Company Description

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Position Description

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Learn More About the Recruiter

How to Apply

Existing Vacancy

Use of Artificial Intelligence

About Stoakley-Stewart Consultants

What are we known for and how do we help?

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