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Director of Internal Communications

Etobicoke, ON
Job ID 201351

Company Description

Our client is a well-established leader in the Franchise world specializing in Home Services. They have over 500 Franchisees across North America and are in a strong growth mode.

Compensation

There is an attractive compensation package plus bonus plan and benefits.

The Opportunity

The company is assessing all communication modes, and is seeking someone with fresh modern experience who can bring new ideas, build trust within the organization, and make a significant contribution to continuing to build enthusiasm, communication and excitement with the internal stakeholders, which also includes the organizational staff.

Position Description

The Director Internal Communications develops and executes communications strategies and plans to engage, inform and inspire our franchisees and staff that support the business and culture of our exciting growing company.  More specifically, the Director Internal Communications;

  • Devises strategies and produces content to help align the organization’s goals with the engagement of franchisees and staff ensuring that they are fully informed about our strategy, objectives and progress and understand how they contribute.
  • Facilitates an exchange of information among franchisees and staff.
  • Acts as a point of contact for all IC matters and actively collects and disseminates information.
  • Makes a meaningful difference in the business and lives of franchisees and staff.

Experience

  • Proven skills and experience to create, develop and implement comprehensive long term and short term communications plans to drive and support people engagement and organizational growth.
  • Demonstrated confidence and sensitivity in oral and written communications and understands impact of IC on different internal groups.
  • Takes activities and projects through to completion with ability to deliver in a fast and changing environment.
  • Systems oriented in content, delivery, management and measurement of IC.
  • Knowledge of all aspects of communication and exploits technology to achieve results.
  • Ability to build and maintain strong, collaborative working relationships internally and externally with diverse groups of people.
  • Understands how to land key messaging in a way that best emotionally connects our brand and programs to our franchisees, staff, critical partners and customers.
  • Relevant service based franchise experience, ideally in both USA & CANADA but USA experience is essential.

Qualifications

  • Experience developing strategic communications plans and activities.
  • 5-10 years of related communication experience.
  • Franchise experience would be an asset.
  • Distributed business model – meaning communication experience with a large wide spread audience.
  • Very familiar with current and leading edge technology and practices.
  • Strong storytelling perspective.

Education

Business or Marketing Degree

Additional Information

Date Posted: January 15, 2021
Job Type: Permanent, Full-Time
Industries: Franchising
Job Categories: Sales | Marketing
Manages Others: No
Required Travel: Moderate
Relocation Assistance: No
Keywords:

Learn More About the Recruiter

Pat Laforet, CPC

As VP of Business Development, Pat Laforet plays a leading role in spearheading strategic growth initiatives across North America, with a particular emphasis on building and nurturing senior management relationships that drive the business forward.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
plaforet@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs.  In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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