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Please Tell Us Your Hiring Needs

Tenant Services Coordinator

Montreal, QC

Job ID 202878

Company Description

Notre client est une grande entreprise de gestion immobilière en pleine croissance, possédant des propriétés résidentielles, industrielles et commerciales à travers le Canada. Ils recherchent actuellement un Coordinateur des Services aux Locataires pour rejoindre leur équipe sur un portefeuille occupé dans la région de Montréal pour un portefeuille résidentiel. Dans ce rôle, vous serez responsable des opérations quotidiennes d’un portefeuille haut de gamme et exigeant.

Si vous cherchez à travailler pour une organisation leader dans le secteur de la gestion immobilière, que vous aimez faire partie d’une équipe performante avec une culture de travail intense et conviviale, et que vous avez une solide expérience en gestion immobilière résidentielle, nous aimerions avoir de vos nouvelles.

Our client is a large, continually growing property management firm with residential, industrial and commercial properties throughout Canada. They are currently seeking a Tenant Services Coordinator to join their team on a busy portfolio in the Montreal Region for a Residential portfolio. In this role, you will be responsible for the day-to-day operations of a high-end demanding portfolio.

If you are looking to work for a leading organization in the property management sector, and enjoy being part of a high-performing team with a work-hard play-hard culture and have a strong background in residential property management, we want to hear from you.

Compensation

50 000 $ par an, plus des avantages supplémentaires tels qu’un régime de retraite, une allocation pour l’éducation, etc.

$50,000 annually plus additional perks which include a pension plan, education allowance, etc.

Position Description

En tant que candidat retenu, vos responsabilités incluront, sans s’y limiter:

Répondre à tous les appels et courriels entrants de manière professionnelle et rapide
Travailler avec l’administrateur immobilier pour s’assurer que tous les comptes des locataires sont à jour concernant le loyer, le stationnement, etc.
Avoir une solide connaissance de la Loi sur la location résidentielle
Gérer régulièrement les relations avec les résidents et traiter les problèmes de manière professionnelle et rapide
Émettre des bons de commande pour les artisans
Effectuer des inspections des appartements et noter les réparations à effectuer
Organiser des visites d’appartements vacants pour les équipes de location
Aider à la compilation des rapports de gestion mensuels
Aider avec les enquêtes de satisfaction des locataires

As the successful candidate, your responsibilities will include, but are not limited to:

Answering all incoming calls and emails in a professional and timely manner
Work with Property Administrator to ensure that all tenant accounts are up to date with rent, parking, etc.
Strong working knowledge of the Residential Tenancy Act
Resident relations regularly and dealing with issues in a professional and timely manner
Issuing of purchase orders to tradespeople
Completing in-suite inspections and making note of repairs to be completed
Booking of showings of vacant apartments for leasing teams
Assisting with compiling monthly management reports
Assisting with Tenant Satisfaction Surveys

Experience

Expérience dans le secteur de la gestion immobilière, de l’hôtellerie ou des résidences pour retraités, un atout très fort
2+ années d’expérience en service à la clientèle
Expérience avec le logiciel Yardi, un atout certain

Experience working in the Property Management, Hospitality or Retirement Residence sector a very strong ASSET
2+ years’ of customer service experience
Yardi software experience a definite asset

Qualifications

Solides compétences informatiques, y compris Microsoft Office
Capacité à gérer plusieurs tâches et à travailler dans un environnement dynamique
Excellentes compétences en communication, capable de gérer les relations avec les clients
Excellentes compétences en résolution de problèmes, capable de penser rapidement

Strong computer skills including Microsoft Office
Able to multi-task and work in a fast-paced environment
Have strong communication skills, able to manage client relationships
Have excellent problem-solving skills, able to think on your feet

Additional Information

Date Posted: September 25, 2024

Job Type: Permanent, Full-Time

Industries: Facilities/Property Management

Job Categories: Admin Support

Manages Others: No

Required Travel: No

Relocation Assistance: No

Keywords: #LI-DNI

Learn More About the Recruiter

Valerie Yuricek

Valerie specializes in the placement of staff at all levels from entry-level to senior management within Property & Facilities. Her in-depth knowledge of the industry allows Valerie to source candidates that match the criteria of her clients. She prides herself on working on behalf of both Client and Candidate and ensuring the perfect fit for both parties.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
vyuricek@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Valerie Yuricek

vyuricek@stoakley.com

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Please Tell Us Your Hiring Needs

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Please Tell Us Your Hiring Needs

Tenant Services Coordinator

Company Description

Compensation

Position Description

Experience

Qualifications

Additional Information

Learn More About the Recruiter

How to Apply

Existing Vacancy

Use of Artificial Intelligence

About Stoakley-Stewart Consultants

What are we known for and how do we help?

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More Opportunities Like This

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