Tenant Services Coordinator

As the Tenant Service Coordinator, you will be responsible for, but not limited to:

• Tenant Communication: Service as the point of contract between the property management team and the tenants, addressing any inquiries, concerns and requests promptly
• Lease Administration: Assist in administering leases, renewal and termination processes, and ensuring all documentation is up to date
• Move-In/Move Out Coordination: Help facilitate the move-in and move-out process by coordinating with tenants, scheduling inspections, handling keys and access, reserving elevators, etc.
• Maintenance Requests: Coordinate maintenance and repair requests with the tenants and maintenance staff, as well as contractors, to ensure a timely resolution of issues.
• Common area amenities: Ensure the common area amenities are always presentable. Reserve any amenities that may be booked for use by residents, ie. party room, gym for private lesson, etc.
• Event Planning: organize and promote events and activities taking place on the property to foster a sense of community among the tenants.
• Emergencies: Respond promptly to any emergencies, ensuring tenants are informed about safety procedures and all emergency dispatched personnel are directed appropriately.
• Administrative Tasks: Ad hoc administrative tasks as required including record keeping, filing of documents, maintaining tenant database, etc.