National Manager, Logistics, Customs & Trade Compliance

Establish the Direction

• Define the national strategy for logistics, customs, and trade compliance.
• Translate regulatory and operational requirements into practical policies, procedures, controls, and performance expectations.
• Provide informed recommendations to executives and functional leaders on trade-related risks, obligations, and business decisions.
• Create greater consistency across locations, departments, service providers, and international shipments.

Lead Customs Governance

• Oversee the company’s compliance with Canadian, U.S., and applicable international customs requirements.
• Maintain effective control over tariff classification, importer-of-record responsibilities, customs documentation, and verification activity.
• Direct the administration of free-trade agreement requirements and certificate-of-origin processes.
• Maintain appropriate oversight of C-TPAT and other applicable supply chain security programs.
• Manage important relationships with customs brokers, government authorities, and internal stakeholders.

Direct Export and Import Compliance

• Provide senior oversight of Canadian and U.S. export-control and sanctions obligations.
• Ensure that licensing, permit, exemption, screening, and due-diligence requirements are understood and followed.
• Maintain effective restricted-party screening and transaction-review processes.
• Advise the business on controlled products, destinations, end users, and other trade-related considerations.
• Act as a senior company contact when regulatory agencies require information, clarification, or action.

Guide Transportation Strategy

• Direct domestic and international transportation activity across air, ocean, ground, and courier services.
• Establish clear expectations for carriers, freight forwarders, customs brokers, and other logistics partners.
• Lead significant commercial negotiations and service-provider agreements.
• Improve freight costs, transit performance, shipment visibility, and service reliability without compromising compliance.
• Address escalated transportation issues and recurring service problems.

Strengthen Controls and Processes

• Develop internal controls that reduce customs, logistics, financial, and regulatory exposure.
• Oversee audits, reviews, corrective actions, and process-improvement initiatives.
• Identify gaps before they become shipment delays, customer concerns, financial costs, or compliance findings.
• Guide the adoption and improvement of digital tools, reporting practices, and supporting systems.
• Use operational data to identify patterns, measure performance, and support better decisions.

Lead the Function

• Provide direction, coaching, and professional development to logistics and trade compliance employees.
• Build a team that combines regulatory discipline with sound operational judgement.
• Clarify responsibilities and encourage appropriate accountability throughout the organization.
• Work closely with supply chain, engineering, operations, finance, and other business leaders to resolve complex matters.
• Establish the function as a knowledgeable and practical business partner.