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Please Tell Us Your Hiring Needs

CargoWise Customer Service/Operations Professional

Oakville, ON

Job ID 202164

Company Description

Our client is an international logistics company specializing in moving bulk commodities worldwide. Their original focus of competitive freight rates and efficient transportation prevails, and is today the basis of their mission statement. Their reputation as a leading handler of large volume commodities can be attributed to consistently offering the highest level of hands on logistics service to their clientele.

Compensation

Highly competitive salary along with comprehensive benefits plan.

The Opportunity

Our client is seeking an ocean export Customer Service Service/Operations Specialist with CargoWise experience, to join their team in a friendly, sociable office. Strong interpersonal skills are essential as are familiarity with ocean FCL shipping and documentation. Commodities exporting experience would be an asset.

Position Description

Provide consistent, professional and attentive interaction with internal and external customers
Assist the Sales and Ops Teams with all aspects of booking export containers from Canada
Continually interact with customers, quoting rates and handling booking requests
Coordinate and collaborate with carriers, vendors and overseas agents
Coordinate all aspects of the shipments to truck/rail/trans-loaders/ports until loaded on board vessels
Input revenues and costs for each shipment and approve vendor invoices
Guide the documentation team in determining which documents to file

Experience

Minimum 2 years of Ocean Export experience preferred.

Qualifications

Able to keep up with the latest changes in international export documentation
Strong organizational skills to ensure accurate & timely completion of responsibilities
Able to professionally communicate in a friendly manner with customers and vendors in reference to questions and discrepancies
Excellent verbal and written skills
Recognition of importance of customer satisfaction and good vendor relations
Proficiency with CargoWise, Windows, MAC OS, MS Office, Adobe, & sufficient computer skills

Education

High school graduate or equivalency required
CIFFA certification would be an asset

Additional Information

Date Posted: May 19, 2022

Job Type: Permanent, Full-Time

Industries: Freight Forwarding

Job Categories: Logistics/Distribution/Warehousing

Manages Others: No

Required Travel: No

Relocation Assistance: No

Keywords: #LI-DNI

Learn More About the Recruiter

Trevor Stewart, B.A., (Hons.)

Trevor joined the Recruitment Profession immediately upon graduation from University and has never looked back. He began his specialist career with the firm in 2002 after 5 successful years with a large, international, generalist staffing agency wherein he held a number of senior positions. In 2007, Trevor’s love for both the industry in general and the organization in particular, gave him cause to purchase the company. As President, Trevor manages the organization while still personally maintaining his specialist Logistics recruitment desk.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
tstewart@stoakley.com

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
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Trevor Stewart, B.A., (Hons.)

tstewart@stoakley.com

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Amazing company, amazing employees. I’ve been working specifically with Magda and Valerie for a little while now and I couldn’t be happier. They genuinely want the best for the people they help, provide lots of help, and always follow up. Their prep emails are always informative and helpful, and they always touch base on what’s happening on either end. I didn’t end up being picked for a role I applied for, but when something else that suited me came along, Magda called me right away and got the ball rolling. Seriously feel so cared for, and thought about, here!

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