Application Form

"*" indicates required fields

Step 1 of 3

Hidden

Job Name

Hidden

Job Code

Hidden

Job URL

Hidden

Recruiter Email

Personal Details

Please enter your biographical information

Name*

First Last

Address

Street Address City Province / State / Region Postal Code / ZIP Country

Phone*

SMS/text messaging opt-in* (optional)

*Terms & Conditions: By subscribing, you consent to receiving SMS/text messages from us about this job or other opportunities which might match your skills and experience. To opt out of our text messaging program, reply with STOP anytime or text HELP for help. Message and data rates may apply. Message frequency varies.

Email*

Found Site By

Employment History

Please tell us about your present or most recent position

Most Recent Employment

Company

Title

Additional Employment Toggle 1

Add Additional Employment History

Past Employment #1

Date From

Date To

Company

Title

Additional Employment Toggle 2

Add Additional Employment History

Past Employment #2

Date From

Date To

Company

Title

Upload Files

Please upload your resumé OR a brief overview of your work history as a Microsoft Word (.doc / .docx) or Adobe Acrobat (.pdf) document. All other formats will be rejected. Please ensure there are no passwords or encryptions on your files.

Resumé OR Overview of Work History*

Accepted file types: doc, docx, pdf, Max. file size: 10 MB.

Our Corporate systems comply with the provisions of the Personal Information Protection and Electronics Documents Act ("PIPEDA") which became effective January 1, 2004. To view our complete Privacy Policy, please click here.

I understand the terms of the privacy policy and agree to your collection, dissemination and use of my personal information according to the terms of this policy.

Please Tell Us Your Hiring Needs

Operations Manager, Air & Ocean

Vancouver, BC

Job ID 10610

Company Description

Our client is a highly respected international logistics organization with a strong Canadian presence and a long history of helping businesses move goods with accuracy, care, and confidence.

Global Reach, Local Accountability
This is an organization with the scale, systems, and service depth to support complex supply chains across multiple modes of transportation. At the same time, its Canadian operations remain close enough to the customer to make practical decisions, solve problems quickly, and build long-term relationships.

Logistics With Standards
The company places a strong emphasis on quality, compliance, safety, and dependable service. Customers rely on them not simply to move freight, but to protect timelines, manage complexity, and keep business moving when transportation challenges arise.

A Place to Lead and Build
For the right logistics leader, this is an opportunity to join a stable, established organization where operational discipline, commercial thinking, and people leadership all matter. It is a role for someone who enjoys improving how a department performs, how a team works together, and how customers experience the business.

Compensation

$90,000 – $100,000*
Health benefits, including medical, dental, and vision coverage
RRSP/DPSP program with company matching
Paid time off, including vacation and sick days
Ongoing professional development and growth opportunities
Permanent, full-time stability with a respected logistics employer

*The stated compensation range reflects the full scope of the role as currently structured and is provided in accordance with pay transparency requirements. Offers are determined based on relevant experience, demonstrated skills, internal equity, and alignment with the role’s requirements. The upper end of the range is typically reserved for candidates who fully meet all requirements and qualifications outlined in this posting and the official job description.

The Opportunity

International freight depends on countless commitments being kept, often across several countries, service providers and modes of transportation. This position leads the people and operational systems that make those commitments possible.

The Operations Manager will oversee the daily performance of the branch, with particular responsibility for its air freight, ocean freight and CFS-related activities. The mandate extends well beyond shipment execution. This leader will be accountable for service quality, financial results, workforce planning, regulatory compliance, employee development and the continued growth of the operation.

It is an opportunity for an experienced freight forwarding professional to take meaningful ownership of a multifaceted operation. The successful candidate will bring structure to competing priorities, build confidence among employees and customers, and ensure that operational decisions support both immediate service requirements and longer-term business objectives.

Position Description

The Operations Manager will provide hands-on leadership across the branch and establish clear expectations for operational, financial and service performance.

Direct the daily administration and performance of air freight, ocean freight, CFS, warehouse and related transportation activities
Establish departmental goals, performance measures and completion timelines that support the company’s broader business objectives
Monitor productivity, service quality, financial performance and other key operating indicators, taking corrective action when results fall below expectations
Prepare monthly and quarterly operating reports, forecasts, staffing plans and performance summaries for senior management
Manage departmental budgets while supporting revenue growth, profitability and responsible cost control
Assess staffing levels, workloads and operational requirements to ensure the branch has the resources needed to serve its customers effectively
Equip employees with the training, information, systems and practical support required to perform their work accurately and confidently
Coordinate priorities across departments, resolve operational conflicts and encourage timely, respectful communication between teams
Maintain a strong understanding of key customer accounts through regular conversations, meetings and participation in relevant industry activities
Ensure client concerns and reasonable service requests are handled carefully, promptly and with appropriate follow-through
Recruit, train, coach and supervise employees, including assigning work, reviewing performance, recognizing achievement and addressing conduct or performance concerns
Build an environment where employees understand what is expected, receive useful feedback and have opportunities to contribute to improved results
Maintain safe working practices throughout the operation and ensure reasonable precautions are taken to reduce workplace hazards and incidents
Ensure branch activities conform to company policies and all applicable employment, workplace safety, human rights, quality, financial and regulatory requirements
Review and authorize appropriate operational and financial documentation, including purchasing and payment-related requests
Participate in business development and operational improvement initiatives that support the continued growth of the branch
Assume additional management responsibilities as business needs arise

Experience

At least 10 years of relevant experience within freight forwarding, logistics or a closely related transportation environment
A minimum of 5 years in an operations management, supervisory or senior team leadership capacity
Practical knowledge of international air and ocean freight operations
Direct exposure to warehouse, CFS and transportation management activities
Experience managing departmental budgets, operating forecasts, productivity measures and service targets
A record of leading, developing and retaining operational employees
Experience managing customer relationships and resolving service or operational concerns
The ability to coordinate several departments whose priorities and deadlines may compete

Qualifications

A university degree or college diploma in business, logistics, supply chain management or a related discipline
An equivalent combination of relevant education and progressive industry experience will also be considered
Working knowledge of WHMIS and applicable occupational health and safety requirements
Comfortable using Microsoft Office applications, particularly Excel and Word
Clear and confident written and verbal communication skills
Strong judgment and the ability to make practical decisions when circumstances are changing quickly
A constructive leadership style that combines accountability, coaching and open communication
Demonstrated ability to delegate work, define expectations and monitor progress without losing sight of broader departmental objectives
Strong organizational and time-management skills, with the ability to separate urgent issues from important longer-term priorities
The ability to develop action plans, adjust them when conditions change and maintain focus on business targets
A calm and objective approach to difficult conversations, customer concerns and operational pressure
Flexibility, sound business sense and a genuine interest in helping employees and departments perform at their best

Education

A university degree or college diploma in business, logistics, supply chain management or a related discipline.

Additional Information

Date Posted: July 13, 2026

Job Type: Permanent, Full-Time

Industries: Freight Forwarding

Job Categories: Logistics/Distribution/Warehousing

Manages Others: Yes

Required Travel: Minimal

Relocation Assistance: No

Keywords: #LI-Onsite, #LI-SS1

Learn More About the Recruiter

Syeda Saher, SHRM-CP

Syeda brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every engagement, while identifying talent that not only fits the role but also seamlessly integrates into the cultural fabric, becoming an integral part of the organization’s success story.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
ssaher@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.
Click here to view ALL of our open jobs.

What are we known for and how do we help?

Helping talented professionals secure new, exciting and rewarding career opportunities
Treating each unique individual with professionalism, respect and integrity
Meeting your distinct needs by matching you with the right corporate culture

Follow Us for the Latest Jobs, Career Advice and Job Market Trends

Syeda Saher, SHRM-CP

ssaher@stoakley.com

Learn More

More Opportunities Like This

Testimonials

Huge thanks to Magda and Valerie for helping me and enabling a smooth, stress-free recruitment process. Usually, the hiring process can make one very anxious, but they were always on top of everything and provided me with timely responses on all matters and addressed any concerns. Their communication was transparent and on point. I appreciated their guidance at every step and their support. I enjoyed this process with you both and with Stoakley. Thanks again!

concept drawing of a medical profesional, presumably a doctor with a stethoscope around his neck, holding a clipboard he's pointing to, surrounded by varoius medical related icons

Akshitha B.

Program Case Manager

Please Tell Us Your Hiring Needs

Application Form

Personal Details

Employment History

Most Recent Employment

Past Employment #1

Past Employment #2

Upload Files

Please Tell Us Your Hiring Needs

Operations Manager, Air & Ocean

Company Description

Compensation

The Opportunity

Position Description

Experience

Qualifications

Education

Additional Information

Learn More About the Recruiter

How to Apply

Existing Vacancy

Use of Artificial Intelligence

About Stoakley-Stewart Consultants

What are we known for and how do we help?

Follow Us for the Latest Jobs, Career Advice and Job Market Trends

More Opportunities Like This

Testimonials

Social Stream

More

Contact Us Today