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Customs Operations Manager

Mississauga, ON

Job ID 202851

Company Description

As a leader in the freight forwarding industry, this company’s successes and ingenuity are complemented by its global presence. Ultimately resulting in their being one of the largest transportation providers in the world.

Solutions, not numbers, are responsible for their success. Their commitment to develop successful solutions, which put information technologies and their vast network of resources to work for their clientele, is what has enabled this 3PL front-runner to lead the world in innovative logistics design.

Compensation

Highly competitive and comprehensive compensation package, commensurate with experience.

Position Description

The primary responsibility of this position is to manage and oversee the customs processing centre. This role involves supervising the daily activities of all staff, ensuring tasks are completed promptly and accurately, and maintaining compliance with federal and international regulatory laws.

Oversee all customs staff in performing their key duties and responsibilities on a regular basis.
Supervise, train, coach, and lead all Customs employees.
Monitor and distribute workloads evenly among staff, reviewing each quarter and making necessary adjustments.
Handle queries from internal and external customers regarding Customs rules and regulations, and delegate tasks as needed, such as duty rate inquiries from internal customers.
Conduct annual employee reviews and set specific goals for each staff member.
Support departmental growth through mentoring and professional development.
Perform various other duties as required.

Experience

Minimum of 5 years of managerial experience.

Qualifications

In-depth knowledge of relevant regulatory laws, including OGD requirements, Customs valuation, GST/HST application, and import regulations.
Proven team leadership and team-building skills; able to communicate effectively with colleagues, customers, and vendors.
Strong time management skills with the ability to prioritize tasks efficiently.
Excellent research and analytical abilities with a keen attention to detail and sound judgment for problem solving.
Outstanding customer service, verbal and written communication skills in English.
Highly organized and self-motivated.
Advanced proficiency in Microsoft Office, particularly Excel.

Education

University degree / college diploma in customs brokerage or a related field, or combination or education and experience
Customs Certified Specialist (CCS)

Additional Information

Date Posted: January 22, 2025

Job Type: Permanent, Full-Time

Industries: Freight Forwarding

Job Categories: Logistics/Distribution/Warehousing

Manages Others: Yes

Required Travel: No

Relocation Assistance: No

Keywords: #LI-DNI

Learn More About the Recruiter

Trevor Stewart, B.A., (Hons.)

Trevor joined the Recruitment Profession immediately upon graduation from University and has never looked back. He began his specialist career with the firm in 2002 after 5 successful years with a large, international, generalist staffing agency wherein he held a number of senior positions. In 2007, Trevor’s love for both the industry in general and the organization in particular, gave him cause to purchase the company. As President, Trevor manages the organization while still personally maintaining his specialist Logistics recruitment desk.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to:
tstewart@stoakley.com

Existing Vacancy

This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly.

Use of Artificial Intelligence

We do NOT use artificial intelligence to screen, rank, or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting, but never in the decision-making as to candidate suitability.

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result, we provide professional recruiting services to clients and candidates in a variety of industries. This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs.

Stoakley-Stewart Consultants Ltd. is committed to providing an inclusive and accessible recruitment experience. We consider all qualified individuals for client introduction and employment opportunities without regard to characteristics protected by applicable human rights legislation.

Accommodations are available upon request for applicants with disabilities throughout the recruitment, assessment, and selection process. If you require accommodation, please advise your Stoakley-Stewart recruitment consultant and we will work with you to meet your individual accessibility needs.

See ALL of our open jobs at: https://www.stoakley.com/opportunities/

What are we known for and how do we help?

Helping talented professionals secure new, exciting, and rewarding career opportunities
Treating each unique individual with professionalism, respect, and integrity
Meeting your distinct needs by matching you with the right corporate culture

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FILLED

Trevor Stewart, B.A., (Hons.)

tstewart@stoakley.com

Learn More

FILLED

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Thank you Magda and Valerie for making my job search process efficient and smooth. It was indeed a pleasure working with you throughout the recruitment process. Their communication was prompt and kept me in loop at every stage. I highly recommend Magda and Valerie from Stoakley-Stewart Consultants Ltd. to anyone looking for a dedicated and results-driven recruiters.

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